Hotel television systems

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Hotel television systems (sometimes also referred to as Hotel TV) is the in-suite television content presented in hotel-rooms, other hotel environments and in the hospitality industry for in-room entertainment, as well as hospitals, assisted living, senior care and nursing homes. These services may be free for the guest or paid, depending on the service and the individual hotel's or hotel chain’s policy. Generally these services are controlled by using the remote control.

Hospitality Displays (Hotel TV)

From 2009, TV and display manufactures such as Samsung Electronics, and LG Electronics have developed and produced a new kind of TV called "Hospitality Display" or "Hotel TV" which is designed for hoteliers and is suitable for using in hotels, hospitals, resorts, prisons, and any place providing accommodation to guests, regardless of what kind of in-room content providing solution, such as IPTV, the hotel might have or not. The major difference of these "Hotel TV" with retail or home TVs is that Hotel TVs are developed based on the research done with hoteliers to understand their in-room needs and requirements for TV and IPTV solutions, and resolve bugs of usage of home TV in hospitality accommodations. These Hospitality Displays reduce TCO for owners to deploy in-room entertainment as well as variety of Hotel TV models fit versatile hotels & hospitals & resorts & ... with the features which are designed for hospitality industry.

Hotel TVs can provide home menu and ease of access to some in-room entertainment such as WiFi, welcome message, clock, hotel logo, channel mapping, and cloning settings, without any kind of IP-TV solution, as a stand-alone TV. In addition, smart "Hospitality Displays" or "Hotel TV" include and internal player which replaces set-top-boxes in hotels and easily provide the requirement for client-side of IPTV solutions for IPTV providers and system integrations in hotels and hospitals.


When in room, guests can easily access only hotel-allowed menus and features of TV, and will not access settings & menus of hardware of TV which they are not allowed to play, such as network or picture settings. On the other hand, hoteliers will easily access hotel-menu of the TV and set the features they want to have on TV. Also they can set a "welcome message" and "Hotel Logo" on the home menu of the TV and set the "power on" settings such as channel and sound volume and network setting, and easily can clone all these settings into a USB memory stick and deploy on all the other Hotel TVs they have.

Some of the major built-in features of Hospitality Displays include:

  • Power-ON settings
  • Volume settings
  • Channel map settings
  • OSD and Home Menu settings
  • Third party IPTV and system integrator settings
  • Welcome Message settings
  • Hotel logo settings
  • Software/Hardware clock
  • Back-up battery for clock
  • Table-mount stand
  • Content sharing
  • Security mode


Hotel television is generally available as free to guest services, which may include local channels and satellite or cable programming, or as interactive television, which provides services such as video on demand or any other paid services including movies, music, adult content, and other services. In some cases hotel TV also means a bundle of interactive services that are made available on a guest's TV screen such as a hotel welcome screen with hotel information, hotel services, an information portal with weather, news & local attractions, video games, internet applications, internet television, movie rental services, and order & shopping for the hotel’s amenities.

Satellite television

Commonly a hotel television system distributing satellite television signal is known as a Satellite Master Antenna TV (SMATV) system. In an L-band distribution system television signal is sent from the satellite dish to a panel in a distribution closet to a set top box in each room which decrypts the digital signal via a coaxial network. In a Headend type system, the signal is encrypted by a Qam at the headend to prevent piracy and then distributed via a COM1000 or COM2000 from Technicolor, Code Plus from LG, or similar hotel television headend. In an IPTV system, all video, voice and data are transmitted over an internal hotel IP network.

Cable television

In a cable TV system signal may be distributed via a coaxial network to a set-top box in each room.

Signal distribution

Satellite television, cable television and over-the-air (OTA) signals as well as locally generated programming such as hotel guest welcome screens and other hotel information and services can be distributed via an L-Band type system, COM1000 or COM2000 HD Pro:Idiom Headend from Technicolor, and Code Plus Headend from LG, or an IPTV type distribution system. In most hotels, a television signal provided by a satellite television or cable television provider or OTA antenna is transmitted over a hotel coaxial cable network. Most hotels today are wired only with coaxial cables, a big obstacle for implementing IP-based hotel television systems. Some newer hotels are pre-wired with UTP or CAT-5/6 cabling, which enables IP-based hotel television services. For hotels wired with coaxial cable, technology has emerged recently which enables some to take advantage of IP-based signal transmission over coax cables.


Satellite Broadcast Communications Association

Broadcasting and Cable Magazine

Solid Signal Forums

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