Citibank India

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Citi India
Industry Banking
Financial services
Founded 1902
Headquarters ,
Key people
Pramit Jhaveri
(Citi Country Officer, India)
Products Credit Cards

Debit Cards
NRI Banking

Private Banking
Owner Citigroup
Number of employees

Citi India is the only foreign bank in India with a full service onshore platform in the country. Its India headquarters is at Bandra Kurla Complex, Mumbai, Maharashtra. It is a subsidiary of Citigroup, a multinational financial services corporation headquartered in New York City, United States. Citi India's full service platform in the country comprises investment banking, advisory and transaction services, capital markets, risk management solutions, retail banking, and cards.


Established in 1902 in Calcutta (Kolkata), Citi India has a long history. Currently, Citigroup, the owner of Citi India, is one of the largest foreign direct investors in financial services in the country. Citi introduced early innovations to India such as the ATM, credit card, 24-hour phone banking, internet banking, and instant SMS alerts. Citi helped lay the foundation of the Indian software industry by establishing Citicorp Overseas Software Ltd. and Iflex Solutions Ltd. Today, Citi India is among the top card issuers and mutual fund distributors among foreign banks in India.

Citi India is backed by a truly global network spanning 98 markets across the world. Citi India employs around 16,500 professionals. The bank serves close to 2.5 million customers ranging from India's top corporate houses, multinationals operating in India, SMEs, self-employed entrepreneurs, households, and individuals.

Products and services

Citi India offers consumers and institutions a broad range of financial products and services, including consumer banking and credit; corporate and investment banking; institutional equity research and sales; foreign exchange; credit cards, commercial banking; and treasury and trade solutions. Citi India's balance sheet is considered among the best performing in the Indian banking industry, with a net NPA level of 0.55% as of March 31, 2018.

Sponsorship and charity

Citi Foundation, the global philanthropic arm of Citigroup, began its grant giving in India in 1999 to support low-income families by way of enterprise development; youth education and employability; education; financial capability and asset building; and microfinance. Citibank also promotes art and culture. The annual contribution to such causes was INR 624 million in 2018.

Awards & Recognition

The institution has been recognized as Best International Bank and Best International Investment Bank by FinanceAsia; Best International Bank in India by Asia Money; Best Digital Consumer Bank as well as Best Corporate/Institutional Digital Bank by Global Finance in 2018; and Quality Leader in Asian Large Corporate segment in Banking Quality and Cash Management.

Awards in 2017

  • The Asset Triple A Digital Awards 2017 Digital Bank of the Year Best Retail Mobile Banking Experience
  • The Asset’s Triple A Country Awards 2017 Best Bank, Global Best Corporate and Institutional Bank, Global Best M&A Advisor for India
  • The Asset Triple A Asset Servicing, Fund Management and Investors Awards 2017 Best Fund Administrator - retail funds, by country (joint winner) Best Sub-custodian by country
  • Euromoney Awards for Excellence 2017 Best Investment Bank
  • IBA Banking Technology Awards 2017-18 Special Jury Award


External links

  • Citibank India
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